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Module 1: introduction to RDRV

Learn how RDRV can help you resolve disputes about repairs, bond disputes, compensation, and excessive rent increases.

module 1: introduction to RDRV

Learn more about RDRV

Module 2: portal tour for renters

Learn how to manage disputes and issues through the myRDRV online portal. If you cannot access the portal you can visit us or call us for help.

 

myRDRV for renters

Learn more about how to apply

Module 3: portal tour for rental providers and real estate agents 

This learning module is designed specifically for rental providers and real estate agents. It offers a guided tour of the myRDRV dashboard, showing you how to:

  • Navigate the portal with confidence

  • Create an application

  • Check the progress of your application

Please note some features of the portal have changed since this module was created, such as the introduction of business accounts for both myRDRV and myVCAT portals.

 

module 2

 

Learn more about the myRDRV portal

Get our help to resolve a rental dispute

Apply online via myRDRV or visit us at one of our locations across Victoria to complete your application in person. You can also call us if you have questions. We are open Monday to Friday 9 am to 4.30 pm (Closed public holidays). 

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